Founded in 1926, The Count Basie Center for the Arts is New Jersey’s premier center for the cultural arts, with a mission to Inspire, Educate and Entertain through its variety of live events, opportunities in arts education and community engagement. Every year, tens of thousands of students and more than a quarter million eventgoers experience Count Basie Center programming.

Over the last decade, the Basie Center organization has grown to include two performances spaces (the historic Hackensack Meridian Health Theatre and The Vogel), Basie Center Cinemas, community theatre company Phoenix Productions, and the Grunin Arts & Education Building, home to all Turner Academy of the Arts programming, including the Count Basie Center Conservatory of Music.

The Count Basie Center embraces and amplifies positive change through diversity and inclusion — from our offerings onstage, to our work in the community and our efforts to recruit the best possible workforce for our nonprofit organization.

Please note:

• All candidates must be authorized to work full-time in the United States.
• All candidates must apply online by clicking the job application link included with each description.
• No phone calls please.

 

Open Positions:
Box Office Manager
Executive Assistant / Board Liaison
Scenic Carpenters
Scholarship Programs Manager
Private Instructors / Teaching Artists

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Executive Assistant / Board Liaison at the Count Basie Center for the Arts

The Count Basie Center for the Arts, in the ever-growing and beautiful downtown Red Bank, New Jersey, is seeking an experienced Executive Assistant that will provide high-level administrative support to the CEO/President. This role requires exceptional organizational skills, discretion, attention to detail, and a deep commitment to the mission of the organization.

Key responsibilities:

For CEO:

• Manage and maintain the CEO’s complex schedule, including travel and conferences, setting, confirming and amending all appointments,
• Act as ‘traffic controller’ and ‘gate keeper’ with those requesting time with CEO.
• Attend meetings with the CEO when necessary to be able to coordinate and follow up with projects.
• Prepare meeting materials/agendas, take minutes, and ensure follow-up on action items.
• Handle correspondence, including drafting, editing, and responding to emails and letters as well as work with Development and Public Relations to draft CEO talking points for special events, etc.
• Assist with board meeting preparation, communication, and documentation.
• Coordinate logistics for internal and external meetings, events, and presentations.
• Delegate tasks and responsibilities to other staff members when appropriate from CEO.
• Maintain records and confidential files with discretion and integrity.
• Conduct research, compile data, and prepare reports as requested.
• Serve as a liaison between the CEO and staff, partners, and stakeholders.
• Flexibility to attend evening or weekend events.

For Board Liaison:

• Work closely with the Board Chair, executive committee and chairs of all board committees to coordinate meetings aligning with CEO calendar.

Qualifications:

• Proven experience 4-5 years as an executive assistant administrative assistant, or similar role or at least 2 years EA of a C suite position.
• Scheduling and travel logistics experience are required.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• High level of discretion, professionalism, and integrity.
• Proficiency in Microsoft Office Suite and/or Google Workspace.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort with AI technology

This is a full-time, exempt position and eligible for The Basie’s competitive benefits package that includes paid time off (personal, sick and vacation), insurance (health, dental, vision, life, long and short-term disability) and a 401(k)-retirement plan including company match. This position operates on a hybrid schedule that allows for 1 remote workday a week. The annual salary range is $50,000 – $60,000 commensurate with experience.

APPLICATION FORM

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Box Office Manager

Reporting to the Director of Ticketing & Venue Engagement, the Box Office Manager is responsible for the day-to-day oversight and management of the Box Office for the Count Basie Center’s two on-site venues and is the lead on all customer service issues. This position works in tandem with the Operations, Marketing, Development, Finance, House Staff, Production, Facilities and Education departments. The Box Office Manager is responsible for scheduling, managing and providing leadership to the Box Office Associates, tracking daily sales and deposits, providing excellent customer service to all theatre patrons and external clients, and ensuring that all revenue-generating opportunities are maximized. The Box Office Manager will also serve as the Count Basie Center’s ADA Coordinator. This role is highly visible and interacts with patrons, sponsors, members, vendors, clients and resident arts organizations (CODA, New Jersey Symphony, Monmouth Civic Chorus). The Box Office Manager always leads by example and provides the highest level of customer service to everyone who enters the venue. Evening, weekend and holiday availability is essential for this role.

Key Responsibilities:

• Schedule, manage and provide leadership to the Box Office Associates both for daily shifts and events at either of the Count Basie Center for the Arts venues
• Act as the frontline for customer service issue resolution to ensure a positive experience for all
• Prepare and deliver daily internal ticket sales reports
• Prepare and deliver customer lists and other ticketing-related data at the request of department heads
• Create parking events, discounted and special offers, restaurant partner vouchers, resident arts organization performances and other ticketing builds as directed on the Ticketmaster system
• Assist in setting up, coordinating and executing VIP/Fan Club offers with artist management, agents, VIP hosting companies, etc.
• Facilitate and process group sales, sponsor/member orders and internal buys
• Facilitate and process tickets for the Families First program, artist guest list and other comp tickets
• Oversee the issuing, distribution and redemption of Count Basie Center gift certificates
• Manage Phoenix Productions Subscription sales, renewals, subscriber communications and retainment
• With assistance from the Director of Ticketing & Venue Engagement, hire, train and motivate the Box Office staff and promote a professional and supportive work environment
• Develop and maintain documentation and training material on Box Office policies and procedures
• Review and approve payroll for Box Office Associates
• As the Count Basie Center’s ADA Coordinator, ensure ADA Accessibility compliance as it pertains to ticket sales, facilitate securing/providing any necessary accommodations and notify House Staff and Facilities teams of seating changes
• Set a positive example for the Box Office staff by demonstrating professional and expert customer service skills, respond promptly to customer inquiries and requests, and develop training program for Box Office personnel in customer service standards
• Assemble daily cash sales reports and weekly deposits, reconciling any issues between ticket sales and the financial department including shortages or overages in cash drawers, chargebacks, etc.
• Pull and prepare parking lists for lot attendants during events
• Maintain organization of the Box Office, ensuring supplies are stocked and making orders as necessary
• All other duties as assigned

Qualifications:

• Minimum 4 years managerial experience required
• Minimum 4 years Box Office/ticketing experience required
• Previous experience with Ticketmaster, AXS or Tessitura required
• Outstanding leadership skills with the ability to go above and beyond for patrons, peers and upper management
• Excellent organizational skills with the ability to work in a collaborative environment, prioritize and manage multiple, ongoing projects
• Superior customer service skills with the ability to efficiently and effectively resolve issues for internal and external customers, frequently, in a time-sensitive manner
• Excellent written and verbal communication skills
• Position requires the ability to accommodate a flexible schedule, including evenings, weekends and holidays, as well as being able to perform in a fast-paced, dynamic work environment

This is a full-time, exempt position and eligible for the Basie’s competitive benefits package that includes paid time off (personal, sick and vacation), insurance (health, dental, vision, life, long and short-term disability) and a 401(k)-retirement plan including company match. The annual salary range is $50,000 – $60,000.

APPLICATION FORM

 

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Private Instructors / Teaching Artists

The Count Basie Center Academy and Monmouth Conservatory of Music are currently seeking qualified instructors and / or teaching artists for private lessons and group classes. Priority needs are in in the following disciplines:

• Violin / Viola
• Piano
• Vocals

Ideal candidates are responsible for teaching private lessons and group classes to students of all ages and abilities. The ability to teach beginning students is also necessary. Teaching artists and Private Instructors must show organizational skills and an ability to effectively communicate with students, parents and staff.

Qualifications: 

• Degree in your art form(s), education, or relevant experience
• At least 2 years of teaching artist experience within a diverse age group and educational and/or studio settings
• Exceptional knowledge of content in your arts genre
• Strong communication skills
• Classroom management skills
• The ideal candidate is someone who has a passion for arts education and can commit to a consistent schedule
• Bilingual a plus

This is a part-time, hourly position.  Pay is $40 – $60/hr

Candidates must furnish a complete resume, along with a cover letter summarizing their desire to work for the Basie and the Basie’s Monmouth Conservatory. These materials should describe previous teaching and performing experiences in all art forms, ages and levels, in private or public studios or schools. Candidates should also list experience with bilingual learners and / or students with disabilities.

We require that all employees submit to and clear a fingerprint and background check. All candidates must be authorized to work in the United States.

APPLICATION FORM

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Scenic Carpenters – Phoenix Productions

Phoenix Productions is the community theatre company of the Count Basie Center for the Arts. For more than three decades, Phoenix’s presentations at the Count Basie Center have offered actors and audiences alike the opportunity to showcase and experience the finest community theatre in the region.

Phoenix is currently looking for creative and resourceful people who can take a hands-on approach in a fast paced, community theatre scenic construction shop. We’re seeking dynamic, self-sufficient scenic carpenters; team members who are simultaneous problem solvers, and always ready to jump in to help build, install and strike themed scenery. This is an opportunity to use your carpentry skill set to entertain thousands of people!

Required Skills:

• Safe operation and knowledge of hand and power tools as well as typical woodshop equipment
• Work with wood, metals, plastics and other materials to build and/or repair scenic elements
• Ability to read shop and construction drawings
• Knowledge of various panel materials such as pvc, aluminum, acrylic, etc a plus
• Demonstrate high quality, precision work with clean finish results consistently
• Experience with CNC machine and theatrical rigging a huge plus

Qualifications:

• High school degree or equivalent
• Two (2) years Carpentry experience
• Two (2) years work experience, preferably in scenic, set, theatre or finish carpentry
• Positive, hardworking attitude
• Team oriented
• Ability to problem solve

Flexible work hours available (5-20 hours a week) – can work days, evenings and/or weekends.

APPLICATION FORM