Employment Opportunities

Employment

Senior Box Office Representative

Organizational Background

The Count Basie Center for the Arts is a 501c(3) non-profit performing arts center presenting over 200 live events every year and features a robust Education and Outreach program. Over 200,000 people visit the Basie annually. The Count Basie Center for the Arts seeks a highly motivated, experienced, and team oriented Senior Box Office Representative to join our team. This is a full-time, non-exempt position.

Job Description

Reporting to the Box Office Manager, the Senior Box Office Representative assists with daily sales deposits, ticket account management and fulfillment, and acts as team lead in the absence of the Box Office Manager. The Senior Box Office Representative leads by example at all times and provides the highest level of customer service to all guests, vendors, clients, and staff. The Senior Box Office Representative helps supervise and provide leadership to the Box Office staff.

Key responsibilities are as follows:

Assist with event set-up and administration of events in ticketing software.
Participate in the development of sales strategies to include group sales, series, promotional offerings, etc.
Liaise with various departments, coordinating sales/ticket-related projects with Membership, Marketing, etc.
Assist in training of new Box Office staff
Handle special needs and ADA Accessibility compliance as it pertains to ticket sales.
Perform end of day financial reconciliations in Box Office. Reconcile any issues between ticket sales and the financial department including shortages or overages in cash drawers, chargebacks, etc.
Pull lists and reports from ticketing system as needed. Create reports and lists at the request of department heads.
Process special orders, comp ticket requests, gala seating, etc.
Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests, and train all Box Office personnel in customer service standards.
Advise and assist with the implementation, reporting, and generating of event reports using ticketing platform.

Qualifications:

Minimum 2 years Box Office experience required.
Previous experience with Ticketmaster, AXS, or Tessitura preferred.
Excellent organizational skills with the ability to work in a collaborative environment, prioritize and manage multiple, ongoing projects.
Superior customer service skills with the ability to efficiently and effectively resolve issues for internal and external customers, frequently in a time-sensitive environment.
Excellent written and verbal communications skills.
Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.

Applicants should forward a cover letter and resume to: Ann Marie Keenan, Human Resources Director, at akeenan@thebasie.org.

Receptionist

The Count Basie Center for the Arts is a 501c(3) non-profit performing arts center presenting over 200 live events every year and features a robust Education and Outreach program. Over 200,000 people visit the Basie annually. The Count Basie Center for the Arts seeks an experienced, team oriented, part time Receptionist to join our team.

Job Description

Reporting to the Human Resources Director, the Receptionist will be responsible for representing the Count Basie Center for the Arts Administrative Offices and provide general office support with a variety of clerical activities and related tasks. This is a part-time, Monday through Friday, non-exempt position.

Key responsibilities are as follows:

Answer telephones to address patron questions or direct callers to appropriate team member
Greet and direct visitors to the company
Take and retrieve messages for various team members
Provide callers with information such as company address, directions, website, other related information
Maintain the info@ email address
Receive, sort and forward incoming mail and emails
Order, receive, stock and distribute office supplies
Coordinate delivery of express mail services (FedEx, UPS)
Assist with other related clerical duties such as copying, scanning and filing
Process lost and found items and inquiries
Produce and distribute correspondence to patrons for show cancellations or postponements
Proofread and print show programs as needed
Attend off-hours events for support where needed
Other Duties as assigned

Qualifications

High School diploma or beyond
Experience handling customer service calls
Ability to work independently on assignments and accept direction on given assignments
Excellent Microsoft Office skills including Outlook
Detail oriented, organized, self-motivated and excellent communication skills
Ability to climb stairs, set up/break down meeting rooms, and lift 30 lbs.
Have a valid driver’s license and vehicle

Applicants should forward a cover letter, resume, salary requirements, and list of references to: Ann Marie Keenan, Human Resources Director, at akeenan@thebasie.org. We will only contact candidates being considered for interviews.

Security

The Count Basie Center for the Arts is seeking outgoing, service oriented candidates for our Safety & Security Team. Qualified candidates should have at least 3 years of experience in a related field such as EMT, law enforcement, or fire safety. First responders are encouraged to apply. The primary qualities and responsibilities of this position include:

Comply with and enforce Count Basie Center’s Audience Code of Conduct, policies, and post orders.
Provide a visual deterrence by maintaining high visibility at all times.
Encourage and ensure guest safety and a positive experience through proactive personal intervention to resolve altercations or grievances.
Safeguard against theft and property damage.
Conduct detailed observation of people and property within area of responsibility.
Respond to all safety and security calls in a timely and professional manner.
Ability to adapt positively to frequently changing, fluid situations without the loss of efficiency or composure
Ability to stand for 4+ hours
Ability to lift 50lbs

This is a part-time, hourly position. Interested candidates should send a cover letter and resume to akeenan@thebasie.org. No phone calls please.

Part-Time Piano Instructor – Monmouth Conservatory

The historic Count Basie Center for the Arts in Red Bank, NJ is seeking a part time Piano Instructor to work at its renowned Monmouth Conservatory.

This ideal candidate is responsible for teaching private lessons in piano to students of all ages and abilities. The ability to teach piano to beginning students is necessary. This individual must show organizational skills and an ability to effectively communicate with students and staff.

The candidate will teach private lessons while incorporating elements of music theory, aural skills, practical technique, ear training, instrumental technique, and interpretation; work with administration on lesson scheduling, and attend scheduled staff meetings.

Qualifications: Bachelor’s degree in music education or performance or equivalent experience. We require that all employees submit to and clear a fingerprint and background check.

This is a part-time, hourly position and does not provide benefits. Pay is commensurate with experience.

Candidates must furnish a complete resume, along with a cover letter summarizing their desire to work for the Basie and the famed Monmouth Conservatory. These materials should describe previous teaching and performing experiences in all art forms, ages and levels, in private or public studios or schools. Candidates should also list experience with English Language Learners or students with special needs.

Please submit materials to conservatory@thebasie.org. No phone calls, please — candidates whose experience meets our needs will be contacted directly.

The Count Basie Center for the Arts is a non-profit 501(c)(3) organization. The Count Basie Center for the Arts is an equal opportunity employer which does not discriminate on the basis of race, color, sex, sexual or affectational preference, gender identity or expression, religion, creed, ancestry or national origin, citizenship, age, disability, marital or domestic status, veteran status, atypical hereditary cellular or blood trait, or any other legally protected status. This policy applies to all employment actions including, but not limited to, recruitment, selection, training, promotion, transfer, layoff, and termination, and job-related social or recreational programs.

Part-Time Violin / Viola Instructor – Monmouth Conservatory

The historic Count Basie Center for the Arts in Red Bank, NJ is seeking a part time Violin / Viola Instructor to work at its renowned Monmouth Conservatory.

This ideal candidate is responsible for teaching private lessons in violin/viola to students of all ages and abilities. The ability to teach violin and viola to beginning students is necessary. This individual must show organizational skills and an ability to effectively communicate with students and staff.

The candidate will teach private violin/viola lessons while incorporating elements of music theory, aural skills, practical technique, ear training, instrumental technique, and interpretation; assist students during ensemble rehearsals; work with administration on lesson scheduling and attend scheduled staff meetings. Knowledge of either Suzuki Method or Dalcroze Eurythmics a plus.

Qualifications: Bachelor’s degree in music education or performance or equivalent experience. We require that all employees submit to and clear a fingerprint and background check.

This is a part-time, hourly position and does not provide benefits. Pay is commensurate with experience.

Please submit materials to education@thebasie.org. No phone calls, please — candidates whose experience meets our needs will be contacted directly.

Part-Time Cello Instructor – Monmouth Conservatory

The historic Count Basie Center for the Arts in Red Bank, NJ is seeking a part time Cello Instructor to work at its renowned Monmouth Conservatory.

This ideal candidate is responsible for teaching private lessons in cello to students of all ages and abilities. The ability to teach cello to beginning students is necessary. This individual must show organizational skills and an ability to effectively communicate with students and staff.

The candidate will teach private cello lessons while incorporating elements of music theory, aural skills, practical technique, ear training, instrumental technique, and interpretation; assist students during ensemble rehearsals; work with administration on lesson scheduling and attend scheduled staff meetings. Knowledge of either Suzuki Method or Dalcroze Eurythmics a plus

Qualifications: Bachelor’s degree in music education or performance or equivalent experience. We require that all employees submit to and clear a fingerprint and background check.
This is a part-time, hourly position and does not provide benefits. Pay is commensurate with experience.

Please submit materials to education@thebasie.org. No phone calls, please — candidates whose experience meets our needs will be contacted directly.

Teaching Artists (Part Time)

The Count Basie Center for the Arts Education and Outreach program is currently seeking qualified and versatile teaching artists to join an our expanding programs, plus an initiative for the 2019-2020 school year serving Monmouth and Ocean County students. At this time, targeted grades are 4th through 8th.

We seek candidates specializing in various genres, including but not limited to dance, hip-hop, cultural dance forms, creative dance and movement, poetry, acting, improv, voice and speech, creative drama, reader’s theater, musical theater, vocal, choir and instrumental instruction, drumming, Capoeira, Zumba and more.

Qualifications:

Degree in your art form(s) preferred but not required
At least 2 years of teaching artist experience within a diverse age group and educational settings
Exceptional knowledge of content in your arts genre
Strong communication skills
Classroom management skills
The ideal candidate is someone who has a passion for arts education and is able to commit to the duration of a program (September – June) while maintaining a consistent schedule.

Compensation: Compensation is commensurate with experience.

Application should include the following:

Complete resume
Cover letter summarizing your desire to work for Count Basie Center for the Arts’ Education & Outreach Program and reflecting on your personal philosophy and approach to teaching the arts. Be sure to include any additional skills you may have that would contribute to your craft.
Narrative describing your teaching experience. Please include all art forms, ages and level, in-school and/or at private dance studios, as well as any experience you have had with English Language
Learners or with Students with Special Needs
Optional sample lesson plan or narrative on how to successful engage through curriculum or relating to arts integration or core curriculum.
Your availability for the 2019-2020 school year.

No phone calls please. Only candidates considered for an interview will be contacted. Teaching Artists called in for interviews will be asked to prepare and conduct a sample lesson.

Interested and qualified candidates should send their resumes to ylamb@thebasie.org.

The Count Basie Center for Arts is an equal opportunity employer which does not discriminate on the basis of race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), marital status, domestic partnership or civil union status, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability, perceived disability, AIDS and HIV status or any other legally protected status. This policy applies to all employment actions including, but not limited to, recruitment, selection, training, promotion, transfer, layoff, and termination, and job-related social or recreational programs.