Founded in 1926, The Count Basie Center for the Arts is New Jersey’s premier center for the cultural arts, with a mission to Inspire, Educate and Entertain through its variety of live events, opportunities in arts education and community engagement. Every year, tens of thousands of students and more than a quarter million eventgoers experience Count Basie Center programming.

Over the last decade, the Basie Center organization has grown to include two performances spaces (the historic Hackensack Meridian Health Theatre and The Vogel), Basie Center Cinemas, community theatre company Phoenix Productions, and the Grunin Arts & Education Building, home to all Turner Academy of the Arts programming, including the Count Basie Center Conservatory of Music.

The Count Basie Center embraces and amplifies positive change through diversity and inclusion — from our offerings onstage, to our work in the community and our efforts to recruit the best possible workforce for our nonprofit organization.

Please note:

• All candidates must be authorized to work full-time in the United States.
• All candidates must apply online by clicking the job application link included with each description.
• No phone calls please.

 

Open Positions:
Scenic Carpenters
Scholarship Programs Manager
Special Projects Manager
Private Instructors / Teaching Artists

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Box Office Manager

Reporting to the Director of Ticketing & Venue Engagement, the Box Office Manager is responsible for the day-to-day oversight and management of the Box Office for the Count Basie Center’s two on-site venues and is the lead on all customer service issues. This position works in tandem with the Operations, Marketing, Development, Finance, House Staff, Production, Facilities and Education departments. The Box Office Manager is responsible for scheduling, managing and providing leadership to the Box Office Associates, tracking daily sales and deposits, providing excellent customer service to all theatre patrons and external clients, and ensuring that all revenue-generating opportunities are maximized. The Box Office Manager will also serve as the Count Basie Center’s ADA Coordinator. This role is highly visible and interacts with patrons, sponsors, members, vendors, clients and resident arts organizations (CODA, New Jersey Symphony, Monmouth Civic Chorus). The Box Office Manager always leads by example and provides the highest level of customer service to everyone who enters the venue. Evening, weekend and holiday availability is essential for this role.

Key Responsibilities:

• Schedule, manage and provide leadership to the Box Office Associates both for daily shifts and events at either of the Count Basie Center for the Arts venues
• Act as the frontline for customer service issue resolution to ensure a positive experience for all
• Prepare and deliver daily internal ticket sales reports
• Prepare and deliver customer lists and other ticketing-related data at the request of department heads
• Create parking events, discounted and special offers, restaurant partner vouchers, resident arts organization performances and other ticketing builds as directed on the Ticketmaster system
• Assist in setting up, coordinating and executing VIP/Fan Club offers with artist management, agents, VIP hosting companies, etc.
• Facilitate and process group sales, sponsor/member orders and internal buys
• Facilitate and process tickets for the Families First program, artist guest list and other comp tickets
• Oversee the issuing, distribution and redemption of Count Basie Center gift certificates
• Manage Phoenix Productions Subscription sales, renewals, subscriber communications and retainment
• With assistance from the Director of Ticketing & Venue Engagement, hire, train and motivate the Box Office staff and promote a professional and supportive work environment
• Develop and maintain documentation and training material on Box Office policies and procedures
• Review and approve payroll for Box Office Associates
• As the Count Basie Center’s ADA Coordinator, ensure ADA Accessibility compliance as it pertains to ticket sales, facilitate securing/providing any necessary accommodations and notify House Staff and Facilities teams of seating changes
• Set a positive example for the Box Office staff by demonstrating professional and expert customer service skills, respond promptly to customer inquiries and requests, and develop training program for Box Office personnel in customer service standards
• Assemble daily cash sales reports and weekly deposits, reconciling any issues between ticket sales and the financial department including shortages or overages in cash drawers, chargebacks, etc.
• Pull and prepare parking lists for lot attendants during events
• Maintain organization of the Box Office, ensuring supplies are stocked and making orders as necessary
• All other duties as assigned

Qualifications:

• Minimum 4 years managerial experience required
• Minimum 4 years Box Office/ticketing experience required
• Previous experience with Ticketmaster, AXS or Tessitura required
• Outstanding leadership skills with the ability to go above and beyond for patrons, peers and upper management
• Excellent organizational skills with the ability to work in a collaborative environment, prioritize and manage multiple, ongoing projects
• Superior customer service skills with the ability to efficiently and effectively resolve issues for internal and external customers, frequently, in a time-sensitive manner
• Excellent written and verbal communication skills
• Position requires the ability to accommodate a flexible schedule, including evenings, weekends and holidays, as well as being able to perform in a fast-paced, dynamic work environment

This is a full-time, exempt position and eligible for the Basie’s competitive benefits package that includes paid time off (personal, sick and vacation), insurance (health, dental, vision, life, long and short-term disability) and a 401(k)-retirement plan including company match. The annual salary range is $50,000 – $60,000.

APPLICATION FORM

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Scholarship Programs Manager

The Count Basie Center for the Arts, in the ever-growing and beautiful downtown Red Bank, New Jersey, is seeking a Scholarship Programs Manager with experience in program management, development and community relations to oversee multiple scholarship programs, including the Basie Center’s Forever For Everyone endowment, and ensure recipients meet all prerequisites. The Scholarship Programs Manager will function under the direction of the Vice President of Education & Outreach and the general direction of the Senior Director of Development.

Key responsibilities:

• Program Management:
  • Oversee the planning, execution, and evaluation of scholarship programs.
  • Work closely with applicants, staff, and stakeholders to ensure a smooth application process, effective distribution of awards, and alignment with program goals.
  • Regularly assess and improve scholarship program policies and processes to ensure efficiency and responsiveness to the needs of applicants and stakeholders.
• Applicant Support:
  • Process scholarship awards, communicating with applicants, prospective students, and families.
  • Provide guidance to applicants on eligibility, application procedures, and deadlines.
  • Review and assess applications, ensuring that the selection process is fair and transparent.
  • Communicate with applicants throughout the process, including providing feedback and updates.
• Participant & Stakeholder Engagement:
  • Build relationships with students, parents, staff, community members, schools, and area nonprofit organizations to promote and grow scholarship programs.
  • Manage scholarship donor stewardship and cultivate relationships to support scholarship programs.
  • Work closely with donors and external partners to coordinate scholarships and fundraising initiatives.
  • Organize and manage scholarship-related events, including selection committees, award ceremonies, and informational sessions.
• Data Management & Reporting:
  • Track scholarship applications, awards, and disbursements using program management systems.
  • Prepare and present regular reports on program performance, outcomes, and metrics to leadership and stakeholders.
• Perform other duties as assigned.

Qualifications:

• Minimum of 3-5 years of experience in a managerial level comparable position.
• Bachelor’s degree or equivalent non-traditional educational experience.
• Meticulous organizational, communication, and interpersonal skills; experience working in a lead capacity.
• Demonstrate a sensitivity to and understanding of the diverse socioeconomic, cultural, and ethnic backgrounds of students and of those with physical and learning disabilities.
• Motivated self-starter with the ability to work collaboratively and independently with purpose and accuracy in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace Suite.
• Familiarity with data management tools or CRM platforms.
• Be available to attend events in the evenings and weekends as required.

This is a full-time, exempt position and eligible for The Basie’s competitive benefits package that includes paid time off (personal, sick and vacation), insurance (health, dental, vision, life, long and short-term disability) and a 401(k)-retirement plan including company match. This position operates on a hybrid schedule that allows for remote work 2 days a week. The annual salary range is $55,000 – $65,000 commensurate with experience.

APPLICATION FORM

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Special Projects Manager

The Count Basie Center for the Arts, in the ever-growing and beautiful downtown Red Bank, New Jersey, is seeking a Special Projects Manager that will play a key role in supporting the mission by planning, managing, and executing special projects that drive organizational impact. This position reports to the CEO/President and works closely with executive leadership to ensure projects align with strategic goals and are completed efficiently. The ideal candidate is a highly organized, detail-oriented professional with a passion for nonprofit work and community engagement.

Key responsibilities:

Project Management & Coordination:

• Produce programs and projects that benefit the organization, its Centennial celebration and the community.
• Plan and oversee special projects, ensuring alignment with the Basie Center’s mission and strategic initiatives.
• Develop project timelines, track milestones, and manage deliverables to ensure timely completion.
• Coordinate cross-functional teams, volunteers, and external stakeholders to achieve project objectives.
• Partner with existing vendors and source potential new vendors to support programs and special events.
• Identify potential risks and challenges, providing solutions to ensure project success.

Stakeholder & Community Engagement:

• Work with community partners, funders, donors, and government agencies to support collaborative initiatives.
• Serve as a liaison between departments, ensuring clear communication and cooperation on projects.
• Organize meetings, workshops, and special events related to projects.
• Work with the development team to coordinate special initiatives that support fundraising efforts.

Reporting & Documentation:

• Maintain accurate records of project activities, establish and monitor project budgets.
• Prepare project reports, presentations, and impact assessments for leadership and stakeholders.

Process Improvement & Strategic Support:

• Identify opportunities for improving internal processes and increasing organizational efficiency.
• Assist in developing new initiatives and programs that support the Basie Center’s mission.

Qualifications

• Bachelor’s degree in Nonprofit Management, Business Administration, Public Administration, or a related field (or equivalent experience).
• 3+ years in project coordination, nonprofit administration, or a similar role.
• Experience at a performing arts producing or presenting venue with event producing or event management preferred.
• Strong project management and organizational skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools
• Ability to multitask and work in a fast-paced environment.
• Experience coordinating events, volunteers, or community programs.
• Evening or weekend work may be required for events and community programs.
• Occasional travel may be required for meetings, site visits, or outreach activities.

This is a full-time, exempt position and eligible for The Basie’s competitive benefits package that includes paid time off (personal, sick and vacation), insurance (health, dental, vision, life, long and short-term disability) and a 401(k)-retirement plan including company match. This position operates on a hybrid schedule that allows for remote work 2 days a week. The annual salary range is $60,000 – $70,000 commensurate with experience.

Submission deadline is May 1, 2025

APPLICATION FORM

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Private Instructors / Teaching Artists

The Count Basie Center Academy and Monmouth Conservatory of Music are currently seeking qualified instructors and / or teaching artists for private lessons and group classes. Priority needs are in in the following disciplines:

• Violin / Viola
• Piano
• Vocals

Ideal candidates are responsible for teaching private lessons and group classes to students of all ages and abilities. The ability to teach beginning students is also necessary. Teaching artists and Private Instructors must show organizational skills and an ability to effectively communicate with students, parents and staff.

Qualifications: 

• Degree in your art form(s), education, or relevant experience
• At least 2 years of teaching artist experience within a diverse age group and educational and/or studio settings
• Exceptional knowledge of content in your arts genre
• Strong communication skills
• Classroom management skills
• The ideal candidate is someone who has a passion for arts education and can commit to a consistent schedule
• Bilingual a plus

This is a part-time, hourly position.  Pay is $40 – $60/hr

Candidates must furnish a complete resume, along with a cover letter summarizing their desire to work for the Basie and the Basie’s Monmouth Conservatory. These materials should describe previous teaching and performing experiences in all art forms, ages and levels, in private or public studios or schools. Candidates should also list experience with bilingual learners and / or students with disabilities.

We require that all employees submit to and clear a fingerprint and background check. All candidates must be authorized to work in the United States.

APPLICATION FORM

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Scenic Carpenters – Phoenix Productions

Phoenix Productions is the community theatre company of the Count Basie Center for the Arts. For more than three decades, Phoenix’s presentations at the Count Basie Center have offered actors and audiences alike the opportunity to showcase and experience the finest community theatre in the region.

Phoenix is currently looking for creative and resourceful people who can take a hands-on approach in a fast paced, community theatre scenic construction shop. We’re seeking dynamic, self-sufficient scenic carpenters; team members who are simultaneous problem solvers, and always ready to jump in to help build, install and strike themed scenery. This is an opportunity to use your carpentry skill set to entertain thousands of people!

Required Skills:

• Safe operation and knowledge of hand and power tools as well as typical woodshop equipment
• Work with wood, metals, plastics and other materials to build and/or repair scenic elements
• Ability to read shop and construction drawings
• Knowledge of various panel materials such as pvc, aluminum, acrylic, etc a plus
• Demonstrate high quality, precision work with clean finish results consistently
• Experience with CNC machine and theatrical rigging a huge plus

Qualifications:

• High school degree or equivalent
• Two (2) years Carpentry experience
• Two (2) years work experience, preferably in scenic, set, theatre or finish carpentry
• Positive, hardworking attitude
• Team oriented
• Ability to problem solve

Flexible work hours available (5-20 hours a week) – can work days, evenings and/or weekends.

APPLICATION FORM