Privacy Policy


The Count Basie Center for the Arts (“we”, “us”, or “our”) respects the privacy of its customers, members, and all visitors of our website ( The following document details the policies that we have in place to safeguard your privacy. By using our website, you are agreeing to the policies below.

Collection of Information

When you use the website, purchase tickets, make a contribution, or apply to be a Count Basie Center member you will be required to provide us with information about yourself (collectively, the “Personal Information”). Such Personal Information may include, but not be limited to, your name, mailing address, email address, and phone number. We do not collect your Personal Information unless you voluntarily provide it to us. In addition to Personal Information, when you make a donation or purchase our products and services, you will be required to provide additional information including, but not limited to, credit card information (collectively, the “Billing Information”). Additionally, we may collect analytics data in the form of your IP address, browser type, mobile device, page views, and similar information based on your interaction with our website (collectively, the “Analytics Information”).


Cookies are small bits of data transferred to your computer by a website to facilitate your online experience. Cookies are used to assist in customer functions, track the progress of e-commerce transactions, and to record session information in order to analyze website effectiveness. If you do not want us to place cookies on your device, you may be able to disable that feature. However, our website may not function properly if cookies are disabled.

How We Use and Share Your Information

We use your Personal Information, your Billing Information, and your Analytics Information to process transactions, to solicit feedback, to inform you about our products and services and those of our partners and affiliates, to accept donations, and to generally provide you with the high quality customer experience that the Count Basie Center for the Arts strives to provide.

We may from time to time share Personal Information and Analytics Information with our third-party promotional and marketing partners. We may also share such information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt out from receiving such information.

In an ongoing effort to better understand our customers, we might aggregate and share Analytics Information with our partners. When shared in this way, the Analytics Information will not identify you personally.

In rare circumstances, we may also disclose your Personal Information, Billing Information, and Analytics Information as required by law, court order, law enforcement, or governmental agency whenever we believe that disclosing such information is necessary to protect the rights, property, or safety of the Count Basie Center or others.

Third-Party Affiliates

Most transactions involving the purchase of tickets are processed through our third-party ticketing providers. Tickets that are purchased online are purchased through such providers. You may be redirected to an affiliate’s website or the affiliate may use software to mirror the look and feel of our website to facilitate the transaction. Information collected by our affiliates is subject to their privacy policies and terms of use. Information shared with us from the affiliate is handled by us in accordance with this Privacy Policy.

How We Protect Your Information

We take commercially reasonable steps to protect the information that we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We do not and cannot guarantee, however, that the information we collect will be absolutely protected. If you believe that information provided to us has been compromised, please contact us at the address below.

Notice to Non-U.S. Residents

If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.

External Websites & Links

Our website may contain links to third-party websites. We have no control over the privacy practices or content displayed by any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies or those other websites.

Not Intended for Children

We do not knowingly collect information from any person under the age of 13. We will use all reasonable measures to destroy any such information collected upon learning that such information has been shared with us. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at [email protected]. You can also write to us at the address listed at the end of this policy. Please mark all inquiries “COPPA Information Request.”

California Privacy Rights

If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year or as provided by applicable law.

To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.

Contact Us

If you have any questions or comments regarding this privacy policy, please email us at [email protected]. You can also write to us at:

Count Basie Center for the Arts
99 Monmouth Street
Red Bank, NJ 07701
ATTN: Privacy Officer, Legal

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy from time to time. Any changes will be posted to the website as soon as they go into effect. By accessing our website, you are deemed to have accepted such changes. Please review our Privacy Policy on a regular basis.

This Privacy Policy is effective as of 05/15/2017.