Founded in 1926, The Count Basie Center for the Arts is New Jersey’s premier center for the cultural arts, with a mission to Inspire, Educate and Entertain through its variety of live events, opportunities in arts education and community engagement. Every year, tens of thousands of students and more than a quarter million eventgoers experience Count Basie Center programming.

Over the last decade, the Basie Center organization has grown to include two performances spaces (the historic Hackensack Meridian Health Theatre and The Vogel), Basie Center Cinemas, community theatre company Phoenix Productions, and the Grunin Arts & Education Building, home to all Turner Academy of the Arts programming, including the Count Basie Center Conservatory of Music.

The Count Basie Center embraces and amplifies positive change through diversity and inclusion — from our offerings onstage, to our work in the community and our efforts to recruit the best possible workforce for our nonprofit organization.

Please note:

• All candidates must be authorized to work full-time in the United States.
• All candidates must apply online by clicking the job application link included with each description.
• No phone calls please.

Open Positions:

Box Office Representative
Scenic Carpenters
Private Instructors / Teaching Artists

 

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Box Office Representative – Count Basie Center for the Arts

Position Description
The Count Basie Center for the Arts seeks a highly motivated, experienced, and team-oriented Box Office Representative to join our team. This is a part-time position and hours will vary based on the venue’s schedule. Box office representatives must be able to work days, evenings, and weekends.

Job Description
Reporting to the Box Office Manager, the Box Office Representative handles customer interactions efficiently and professionally, assists with daily sales reconciliation, ticket account management and fulfillment, and guest services.

Key responsibilities are as follows:

• Demonstrate excellent customer service skills, respond promptly to customer inquiries, requests, and emails in a professional and friendly manner
• Have a working knowledge of both venue’s performances and Count Basie Center’s policies and services
• Handle guest accommodations and ADA Accessibility compliance as it pertains to ticket sales
• Handle tasks and special requests from the Ticketing Director and/or Box Office Manager in a timely manner
• Monitor and reconcile finances in Box Office at the end of shift
  • Reconcile any issues between ticket sales, possible shortages or overages in cash drawers, chargebacks, etc.
• Pull lists and reports from ticketing system as needed
  • Create reports and lists at the request of department heads
• Perform all tasks leading up to and during performances, including distributing Will Call tickets, processing in-person sales, and monitoring all inquiries and complaints from patrons
• Communicate with all Front of House staff to ensure the best patron experience and assist in resolving any seating or customer issues to the best of one’s ability
• Be available 30 minutes to an hour after a performance begins to assist patrons attending the event with inquiries and ticket purchases

Qualifications:

• Excellent customer service and communication skills
• Ability to efficiently and effectively resolve issues for customers, frequently, in a time-sensitive environment
• Outstanding written and verbal communications etiquette
• Excellent organizational skills with the ability to work in a collaborative environment
• Ability to efficiently process financial transactions and balance cash drawer
• Position requires the ability to accommodate a flexible schedule, including weekdays, evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment
• Applicants must have availability to work a minimum of two shifts per week
• Previous experience with Ticketmaster, AXS, or Tessitura

This is a part-time, non-exempt position and includes eligibility to participate in the Basie’s 401(k)-retirement plan. The hourly pay rate is $16.48.

APPLICATION FORM

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Private Instructors / Teaching Artists

The Count Basie Center Academy and Monmouth Conservatory of Music are currently seeking qualified instructors and / or teaching artists for private lessons and group classes. Priority needs are in in the following disciplines:

• Violin / Viola
• Piano
• Vocals

Ideal candidates are responsible for teaching private lessons and group classes to students of all ages and abilities. The ability to teach beginning students is also necessary. Teaching artists and Private Instructors must show organizational skills and an ability to effectively communicate with students, parents and staff.

Qualifications: 

• Degree in your art form(s), education, or relevant experience
• At least 2 years of teaching artist experience within a diverse age group and educational and/or studio settings
• Exceptional knowledge of content in your arts genre
• Strong communication skills
• Classroom management skills
• The ideal candidate is someone who has a passion for arts education and can commit to a consistent schedule
• Bilingual a plus

This is a part-time, hourly position.  Pay is $40 – $60/hr

Candidates must furnish a complete resume, along with a cover letter summarizing their desire to work for the Basie and the Basie’s Monmouth Conservatory. These materials should describe previous teaching and performing experiences in all art forms, ages and levels, in private or public studios or schools. Candidates should also list experience with bilingual learners and / or students with disabilities.

We require that all employees submit to and clear a fingerprint and background check. All candidates must be authorized to work in the United States.

APPLICATION FORM

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Scenic Carpenters – Phoenix Productions

Phoenix Productions is the community theatre company of the Count Basie Center for the Arts. For more than three decades, Phoenix’s presentations at the Count Basie Center have offered actors and audiences alike the opportunity to showcase and experience the finest community theatre in the region.

Phoenix is currently looking for creative and resourceful people who can take a hands-on approach in a fast paced, community theatre scenic construction shop. We’re seeking dynamic, self-sufficient scenic carpenters; team members who are simultaneous problem solvers, and always ready to jump in to help build, install and strike themed scenery. This is an opportunity to use your carpentry skill set to entertain thousands of people!

Required Skills:

• Safe operation and knowledge of hand and power tools as well as typical woodshop equipment
• Work with wood, metals, plastics and other materials to build and/or repair scenic elements
• Ability to read shop and construction drawings
• Knowledge of various panel materials such as pvc, aluminum, acrylic, etc a plus
• Demonstrate high quality, precision work with clean finish results consistently
• Experience with CNC machine and theatrical rigging a huge plus

Qualifications:

• High school degree or equivalent
• Two (2) years Carpentry experience
• Two (2) years work experience, preferably in scenic, set, theatre or finish carpentry
• Positive, hardworking attitude
• Team oriented
• Ability to problem solve

Flexible work hours available (5-20 hours a week) – can work days, evenings and/or weekends.

APPLICATION FORM

 

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